Regional Winner
Month: March 2012

NACURH, INC.

Desk Attendant of the Month

School: Northwest Missouri State University Region: MACURH
Nominee: Kristen Kientz Nominator: Garrett Gassman

On-Campus Population: 2600 Chapter Size: 26

Please explain the outstanding contributions of the nominee during the month of nomination

Kristen Kientz has been an active part of the Hudson Perrin family for three years; for the past two she has been a Desk Assistant working for the front desk. For the month of March, she is definitely deserving of recognition for her outstanding achievements at the desk. When describing why Kristen deserves to be Desk Assistant of the month, I have used a few words using the letters of her name!

K – Knowledgeable! Being a senior here at Northwest Missouri State University, she has definitely experienced many things that are able to help her when serving a freshman population. Her customer service skills are exceptional, and everyone that she helps, I know walks away with the answer they are looking for.

R – Responsible! Having a busy schedule is a part of many students’ lives; however, Kristen manages her schedule well. She is by far the best Desk Assistant when it comes to letting me know when she needs time off or needs to switch shifts. This helps me out a lot, so I can find replacements in an efficient manner.

I – Involved! Kristen strives to be the best she can be by being involved in many activities on campus. This year she has been serving as the President of Gamma Alpha Lambda (GAL); this has kept her very busy, but she is still fully committed to her position as a Desk Assistant.

S – Social! There is not a moment that I don’t see Kristen talking to someone at the desk. Residents want to talk to her, and she definitely wants to get know the residents of the building. Building community is huge in Kristen eyes, and it definitely shows in her relationships with the residents.

T – Thoughtful! There is a desk task to send me updates for any supplies that we are running short on, and I can definitely rely on Kristen to send me a detailed update on supplies. Not only does she update me on supplies, she is sure to type a positive message in each one of the emails. This truly makes a difference in my day, and I appreciate her for these random acts of kindness.

E – Entertaining! The Hudson Perrin Front Desk is definitely a fun place to be, Kristen helps bring that atmosphere to life. She is a very humorous person, and is always talking in silly voices, telling jokes, and playing games at the desk. This really helps bring a welcoming feeling to residents needing assistance; they feel comfortable asking anything and this is very important to me as the Desk Manager.

N – Noteworthy! Kristen is definitely a noteworthy Desk Assistant for the month of March. She goes above and beyond in her position. She gets her tasks done efficiently, builds awesome relationships with both residents and staff, and is an all-around amazing person. Not only am I Kristen’s supervisor, but she has become an awesome friend over the years! Her effort to get to know me on an individual basis has shown how caring she is, and has made a major difference in my time working for Residential Life.

You should definitely recognize Kristen as the Desk Assistant OF THE MONTH, if someone has made a difference in your life like she has in mine!

Word Count: 551


Date of entry into database: 2012-04-04 15:19:02

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