To be prepared is half the victory. -Miguel de Cervantes|
In supervisors, organization is key to effective leadership. In
order to be organized, supervisors need to be prepared for any
issues that may arise and appropriately prepare their subordinates
for them. order to make sure the summer went as smooth as possible,
my hall director, Kathryn Looft has taken her time to ensure that
the entire summer staff is well prepared for any issues that spring
up. She has marked all paperwork with reminders to inform us when we
are running low. She has provided us with flow charts about
emergency versus routine maintenance. She has set biweekly reminders
to remind the staff about turning in payroll on time. She has spent
a large amount of her time to ensure that we are properly prepared
for everything. This shows how well she understands her role as a
manager, due to her vast experience in Housing and Residence Life.
Another skill Kathryn has learned is exceptional communication. Her
organization is a form of indirect communication, but she is an
effective direct communicator. Summer hall had an individual that
was added to the loss of visitation log. Kathryn informed the entire
staff about the update along with a description of the individual as
well as offering her assistance in handling the situation. There was
an RA that had a medical condition and Kathryn personally spoke to
the individual about the condition and offered her assistance in any
way possible. Kathryn designed a bulletin board in the lobby with
information about on campus restaurants summer hours, as well as
campus services such as the library hours, the gym, and the computer
lab. She has also given a list of several options for activities
around the city for residents to do.
On May 21st, Bemis Lawrence Hall had a fire alarm go off at 10pm.
Kathryn was sleeping at the time, but when called she rushed over.
She was half asleep and accidently called a staff member named
Toria, Sammie. As a result, the entire staff changed our name to
Sammie followed by our floor number in our GroupMe. Kathryn embraced
her slip of the tongue and changed the GroupMe from Summer Hall
staff to Sammie Hall Staff. She also created Sammie door decorations
for all of us with our floor numbers to differentiate. This small
gesture shows her ability as a supervisor further enjoy her job as
she is willing to have fun with her staff due to a small error she
On May 31st, Kathryn was called to assist two RAs with an incident.
Two police officers had to be called, and while the officers were
searching the room, Kathryn was holding the door open per university
policy. She noted that there was a resident hiding under one of the
beds, an observation that both the RAs, and the officers missed. Her
perception in this situation was paramount, and speaks further about
her experience in Housing and Residence Life.
Having a supervisor that is an effective communicator, is both
prepared and organized as well as willing to relate and joke with
the staff boosts morale. Kathryn has done everything she can to
ensure that we can do our job to the best of our ability. Bill Gates
said, "As we look ahead into the next century, leaders will be those
who empower others.” By his definition, Kathryn is a leader. I have
personally testified on how Kathryn has empowered the staff. Her
leadership and empowerment makes me proud to work for her.
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