Month: May 2019
Social Program of the Month
Call for Cookies
||University of Florida
|Person in charge:
||Keys Area Housing Staff
|Target Population: 161
||Time Needed to Organize: 2 hours|
|Number of People in Attendance: 90
||Date(s) of Program: May 28th|
|Number of People Needed to Organize: 7
||Cost of Program: $76.98|
|On-Campus Population: 9300
||Chapter Size: 93|
|Origin of Program:|
The Keys Residential Complex has become known as being an area in which
residents do not want to leave their rooms to socialize or connect with their Resident
Assistant. The area is primarily upperclassmen and student athletes who are very
separated based on building structure. To combat this, the Keys housing staff came
together to create Call for Cookies where residents could call a number provided to
request cookies and milk to be delivered to their door by a Resident Assistant in the
The idea for this program came from an idea that was shared at a NACURH
conference program. This idea was called Dial for Dogs in which residents would call
a phone number to receive hot dogs to their rooms. The Keys Residential Complex
does not have any traditional events and the area government of this community
struggles with attendance. We hope moving forward that Call for Cookies will
become a tradition for the Keys area because of the overwhelming support and
positive feedback we received regarding the event. The program allowed for Resident
Assistants to meet their residents, for residents to connect with their roommates,
and left a mutual positive impact for the Keys Complex community.
Word Count: 200
|Please give a short description of the program:|
The Call for Cookies event took about two weeks to plan and put together with the
help of five Resident Assistants, one graduate community coordinator, and one
highly supportive Area Coordinator. The UF Department of Housing and Residence
Education requires that all purchase requests be submitted two weeks in advance.
With this in mind, a purchase request was submitted for cups, two large gourmet
cookie platter consisting of about 200 cookies, and an assortment of milk.
For this event to be successful it is important to get the word out about how
residents can order the cookies at least one week out from the event. Because this
event was done in an apartment style residence hall, 8.5x11 flyers were created for
the event along with door hangers to place on every individual exterior resident
On each flyer was a phone number that the residents could call to order the
cookies to their doors. In an effort to have a number that was not the on-call
phone (which we collectively decided as a team should only be for emergencies)
we decided to create a Google Voice phone number and have that numbered
forwarded to the graduate community coordinator’s phone number to be able to
answer to take orders. The number was only activated during the event and
residents were instructed to leave a voicemail indicating their house number, room
number, and number of residents requesting cookies and milk if no one was able to
pick up the phone. This was incredibly helpful because during the event multiple
people would be calling at one time.
Two days before the event, an email was sent out to all residents of the keys
community reminding people about the event and the number they needed to call
to receive the cookies. On the morning of the event, another email was sent out as
a reminder. By pushing the event so much, the event was one of the most
successful events the Keys area has ever had with over half of the residents within
the community participating (about 90 residents).
It was a success because the event helped bring roommates together; we had
residents schedule movie nights with their roommates together during this time,
we had residents knock on their roommates doors to see if they would like cookies,
and residents were able to meet their new resident assistants for the first time.
Word Count: 399
|Goals of the program:|
Residents need to feel valued, supported, and welcomed within their communities.
Call for Cookies aimed to accomplish three goals for residents in the Keys area.
1. The event aimed to create a space in which Resident Assistants and residents
were able to connect with each other face to face.
2. The program aimed to connect residents together with their roommates who
they may not have talked with previously.
3. The program aimed to welcome residents to the community and make them feel
valued by the department of housing.
Call for Cookies is designed to reach residents where they are at and allow a space
for residents to feel that housing events are fun and welcoming. This event set the
summer off on a very high note as it allowed for new Resident Assistants to also
feel encouraged to go the extra mile because through the event they saw that Keys
residents are actually not as closed off as past Resident Assistants have painted
them out to be. Programs need to be tailored to the needs of their residents and
Call for Cookies does just that!
Word Count: 186
|Positive and lasting effects of the program:|
“Can you ask your roommate if they would like any cookies?” This is what we
asked residents who were only order cookies for one person. Whenever we asked
this question, many residents stated how “we don’t really talk much but sure, I’ll
ask them!” Almost every time they asked their roommate if they wanted cookies,
they right away said that they would love cookies.
The beauty of this event is that even though the lasting effects cannot be seen
right away, you know that they are there. This event helped roommates break the
ice and start talking with each other, it allowed residents to meet their Resident
Assistant who delivered them cookies, and left a positive image in their mind about
the department of housing. Some residents stated that because of the Call for
Cookies event happening they decided to organize a stay in movie night with their
roommates together in their apartment and that they would never have thought to
do that if the cookie event wasn’t happening. This event was a huge success and
we hope to make it into a tradition for the Keys community.
Word Count: 188
|Short evaluation of the program:|
Call for Cookies was a huge success for the Keys community with over half of the
community participating in the program. Residents were able to engage with their
roommates on a deeper level while getting the chance to meet their new Resident
Assistant. This event is highly successful in communities that are apartment style
and very easy to implement. In the future, the Keys staff aims to improve the event
by ordering vegan and nut free cookies so that all residents can be able to enjoy
Resident Assistants loved being able to make this program happen because it
allowed them to meet their residents while also being able to instantly see the
happiness on their resident’s faces as soon as they open the door to greet them.
The event was very easy to execute, did not take a lot of time to plan, and was
incredibly fun and rewarding for all parties involved. Programs need to be tailored
to address the needs and naunces of the community they are for and Call for
Cookies did just that.
Word Count: 180
|How could this program be adapted to other campuses?|
This program can be easily adapted to other campuses especially in apartment
style communities or communities that have a history of having residents that “do
not show up to events.” Call for Cookies does not require a lot of money to
implement and only needs a small team to be able to execute. The event could be
a lot to manage in a community with a large number of residents if too many
people call at once so make sure to have a system in place that works best for you
and your team to be able to take orders.
What makes the program fun is how high energy it is! Make sure to keep your team
motivated and eager to run out the door to deliver the cookies and milk to the
residents as quickly as possible. During the event we also suggest to take photos
and videos of the event to compile together for a thank you wrap up surprise for
Word Count: 165